f333 Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") constitute the entire agreement between you ("the User", "you") and f333 ("f333", "we", "us", "the Platform") with respect to your use of the f333 online betting and casino platform accessible at https://f-333.bet and all associated subdomains and services. These Terms apply to all products offered on the f333 platform, including but not limited to sports betting, live betting, live casino games, slots, the Golden Bank loyalty programme, and the Voucher rewards system.

By completing the account registration process, making a deposit, or placing any wager on the f333 platform, you unconditionally accept these Terms in their entirety. You acknowledge that you have read every clause, that you understand its meaning, and that you agree to be bound by it. f333 reserves the right to update or amend these Terms at any time; continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms.

These Terms should be read alongside the f333 Privacy Policy and the Responsible Gaming policy, both of which form part of the overall agreement between you and f333.

2. Eligibility

Access to and use of the f333 platform is restricted to individuals who satisfy all of the following conditions:

• Age: You must be at least 21 years of age. f333 applies a strict 21+ policy across all products and services on the platform. Users found to be under the minimum age will have their accounts immediately closed and any funds remaining in the account returned, subject to deduction of any winnings derived from underage use.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to you in your jurisdiction of residence.
• Not a restricted person: You must not be an employee, contractor, director, officer, or agent of f333, nor an immediate family member of any such person, for purposes of participation in promotional offers or standard betting activities that could present a conflict of interest.
• Single account: You must not already hold an active or suspended f333 account. Only one account per person, per household, per device, and per IP address is permitted.
• Self-exclusion: You must not have voluntarily excluded yourself from the f333 platform or from gambling services generally through a self-exclusion arrangement that remains in force.

f333 reserves the right to request documentary proof of age, identity, and address at any point. Failure to provide satisfactory documentation within the timeframe specified by f333 may result in account suspension and withholding of pending withdrawals until verification is complete.

3. Account Registration

To access the full range of f333 services, you must register an account by providing accurate, complete, and current personal information including your full legal name, date of birth, residential address, mobile number, and a valid email address. You warrant that all information provided at registration and at any subsequent point is truthful and not misleading.

f333 operates a Know Your Customer (KYC) verification process. As part of this process, you may be required to submit copies of government-issued photographic identification, proof of residential address (such as a utility bill or bank statement dated within three months), and proof of payment method ownership. f333 may request updated documentation at any time and reserves the right to suspend withdrawals pending satisfactory completion of KYC checks.

You are responsible for keeping your registered contact details up to date. f333 is not liable for any failure to deliver notifications, withdrawal confirmations, or security alerts that arises from outdated contact information on your account.

f333 reserves the right to decline any account registration application without providing a reason. Registration does not guarantee continued access to the platform — f333 may suspend or close any account at its discretion where it reasonably suspects a breach of these Terms or any applicable policy.

4. Deposits & Withdrawals

All financial transactions on the f333 platform are denominated in Bangladeshi Taka (৳). f333 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change; the current list of accepted methods is displayed on the f333 deposit page.

Minimum deposit: ৳200. There is no maximum deposit limit imposed by f333, though individual payment providers may impose their own transaction limits.

Withdrawal processing: Standard withdrawal requests to bKash, Nagad, Rocket, and Upay mobile wallets are processed during normal operational hours. f333 targets same-day processing for verified accounts in good standing. Processing times may be extended during periods of high demand, public holidays, or where additional verification is required.

Withdrawal conditions: A minimum of one deposit must have been used for genuine betting or casino activity before a withdrawal can be requested. f333 reserves the right to request proof that deposits have been used for genuine gameplay and not solely for the purpose of completing a payment cycle.

Bonus-related withdrawals: Where a balance includes bonus funds or winnings derived from bonus funds, the applicable wagering requirements must be satisfied in full before a withdrawal request will be approved. Any attempt to withdraw prior to meeting wagering requirements will result in the forfeiture of the relevant bonus and associated winnings.

f333 does not charge processing fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction charges, which are beyond f333's control. All withdrawals will be returned to the same payment method used for the corresponding deposit wherever technically possible.

5. Betting Rules

All bets placed on the f333 sportsbook are subject to the following general rules, in addition to any sport-specific or market-specific rules displayed at the point of bet placement:

• Bets are accepted at the odds displayed at the time of placement. f333 reserves the right to correct manifest pricing errors; bets placed at clearly erroneous odds may be voided at f333's discretion.
• f333 may impose maximum bet limits on any market, event, or account at any time without prior notice.
• Live (in-play) bets are accepted subject to real-time odds that may change rapidly. Once a bet is confirmed, the stated odds are locked.
• In the event of match abandonment, postponement, or cancellation, f333's specific settlement rules for the relevant sport and competition will apply. These are available in the sport-specific rules section of the platform.
• Cricket betting markets — including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh international matches — are governed by the cricket-specific rules detailed on the Cricket page.
• f333 reserves the right to void any bet where there is evidence or reasonable suspicion of match manipulation, spot-fixing, or any form of corrupt activity related to the event on which the bet was placed.
• All bet settlement decisions made by f333 are final. Disputes must be submitted to the f333 support team within seven (7) days of the relevant settlement date.

6. Casino Rules

The f333 casino — including live dealer games and RNG (Random Number Generator) slots — is subject to the following rules:

• All casino games are supplied by licensed third-party game providers including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, Ezugi, NetEnt, Microgaming, and Spribe. The rules specific to each game are displayed within the game interface.
• RNG games use certified random number generation technology. f333 does not control or influence game outcomes beyond the return-to-player (RTP) percentages set by the game provider.
• Live dealer games are streamed in real time. Technical interruptions during a live game round will be handled in accordance with the relevant game provider's disconnection policy, a summary of which is available in the game help section.
• f333 reserves the right to void casino rounds where a technical fault, software error, or game provider issue has materially affected the fairness of the outcome. In such cases, stakes will be returned to the relevant player accounts.
• Progressive jackpot games: winnings from progressive jackpot events are paid at the value displayed at the time of the winning spin or round, subject to verification by the relevant game provider.

7. Bonuses & Promotions

f333 offers bonuses, free bets, cashback offers, and promotional rewards from time to time. All promotions are subject to individual terms specific to each offer, which are displayed at the point of opt-in. The following general bonus conditions apply across all f333 promotions unless expressly stated otherwise in the specific offer terms:

• Wagering requirements: Bonus funds must be wagered the stated number of times before any withdrawal that includes bonus-derived funds or winnings can be processed. The wagering multiplier applicable to each bonus is specified in the individual promotion terms.
• Minimum odds: Where a bonus specifies minimum qualifying odds, only bets placed at or above those odds will contribute toward the wagering requirement. Bets placed below minimum odds will not count toward wagering.
• Game contribution: Different game types contribute at different rates toward wagering requirements. Sports betting typically contributes 100%. Slots contribution rates vary by title. Live casino game contribution rates are specified per promotion. Games excluded from wagering contribution are listed in the individual offer terms.
• Expiry: All bonus funds and associated wagering requirements expire within the timeframe specified in each promotion. Unexpired bonus funds that have not met wagering requirements will be forfeited upon expiry without compensation.
• One bonus per customer: Unless explicitly stated, only one active bonus may be held at any time. Attempting to claim multiple concurrent bonuses via separate accounts or methods constitutes abuse and may result in account closure.
• Bonus abuse: f333 uses automated and manual monitoring to detect bonus abuse patterns including low-risk hedging strategies designed to clear wagering requirements without genuine risk. Where such behaviour is identified, f333 reserves the right to void the relevant bonus and any associated winnings.

8. Prohibited Conduct

The following activities are strictly prohibited on the f333 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where criminal conduct is suspected:

• Opening, operating, or using more than one f333 account simultaneously or sequentially following closure of a previous account.
• Providing false, misleading, or fraudulent personal information at any stage of registration or verification.
• Using funds derived from criminal activity, money laundering, or fraud to fund an f333 account or place bets.
• Colluding with other players in poker or any other multiplayer game format to gain an unfair advantage.
• Using automated scripts, bots, artificial intelligence tools, or any software designed to place bets, perform casino actions, or otherwise interact with the platform in a non-human manner.
• Exploiting software errors, game glitches, or pricing errors for financial gain. Any winnings derived from known errors are not redeemable and will be voided.
• Attempting to access the accounts of other users, reverse-engineer the platform, or perform any form of denial-of-service or intrusion activity against the f333 systems.
• Any conduct that f333 reasonably determines to constitute match-fixing, spot-fixing, insider betting, or the use of material non-public information in placing bets.

9. Account Security

You are solely responsible for maintaining the confidentiality of your f333 username and password. You must not share your login credentials with any third party. Any activity conducted through your account using valid login credentials will be treated as authorised by you, and f333 will not be liable for losses resulting from unauthorised access that arises from your failure to keep your credentials secure.

f333 strongly recommends that you use a unique, complex password for your f333 account that is not reused on any other service. Where two-factor authentication (2FA) is available on your account, you are encouraged to enable it. f333 will never request your password via email, live chat, or telephone. Any communication purporting to be from f333 that asks for your password should be treated as fraudulent and reported to the support team immediately.

You must notify f333 support immediately if you suspect that your account has been accessed without your authorisation. f333 will take reasonable steps to investigate and, where appropriate, suspend the account pending investigation.

10. Privacy and Data

f333 collects and processes personal data in accordance with the f333 Privacy Policy, which forms part of this agreement and should be read in conjunction with these Terms. By registering an account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

f333 does not sell personal data to third-party marketing companies. Data shared with payment processors, game providers, and fraud detection services is shared solely for the purpose of operating the f333 platform and processing your transactions. All such third-party data processors are required to handle your data in accordance with applicable data protection standards.

11. Limitation of Liability

To the maximum extent permitted by applicable law, f333's total liability to you for any loss or damage arising from your use of the platform — whether in contract, tort, or otherwise — shall not exceed the total net deposits made by you to your f333 account in the thirty (30) days immediately preceding the event giving rise to the claim.

f333 is not liable for:

• Loss of profits, anticipated savings, revenue, or data arising from your use or inability to use the platform.
• Service interruptions resulting from scheduled or emergency maintenance, third-party infrastructure failures, internet connectivity issues, or events outside f333's reasonable control.
• Losses arising from your failure to keep your account credentials secure.
• Decisions made by game providers in relation to game outcomes, jackpot payments, or progressive prize pools.
• Any indirect, consequential, special, or incidental loss of any kind.

Nothing in these Terms limits f333's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

12. Account Termination

You may close your f333 account at any time by contacting the support team at [email protected]. Upon account closure, any verified real-money balance will be returned to your registered payment method after deduction of any outstanding amounts owed to f333. Bonus funds and bonus-derived winnings that have not met wagering requirements will be forfeited upon closure.

f333 reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to circumstances where:

• A breach of these Terms has been identified or is reasonably suspected.
• Fraudulent activity, bonus abuse, or prohibited conduct has been detected.
• KYC documentation has not been provided within the required timeframe.
• The account holder is found to be under 21 years of age.
• f333 is required to do so by law, regulatory direction, or court order.

Where an account is closed by f333 due to a breach of these Terms, f333 reserves the right to withhold any balance pending the outcome of an investigation. Balances found to be associated with fraudulent or prohibited activity will not be returned.

13. Responsible Gaming

f333 is committed to promoting responsible gaming and protecting vulnerable players. The platform provides the following tools, accessible from within your account settings at any time:

• Deposit limits: Set daily, weekly, or monthly deposit caps to control your spending.
• Session time reminders: Receive notifications after a specified period of continuous play.
• Cooling-off period: Temporarily restrict access to your account for a set period without permanent closure.
• Self-exclusion: Permanently exclude yourself from the f333 platform. Self-exclusion requests are irreversible for the duration specified and will not be overridden under any circumstances.

If you are concerned that your gambling may be causing you harm, please visit the Responsible Gaming page or contact the support team at [email protected]. f333 applies a strict 21+ age policy and takes all responsible gaming obligations seriously. Players must be 21 years or older to use the platform. Gambling involves financial risk — please play responsibly.

14. Amendments to These Terms

f333 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, f333 will provide reasonable notice via the registered email address on your account or by displaying a prominent notice on the platform. Where f333 determines that immediate amendment is required — for example, to comply with a legal obligation or to address an urgent operational issue — changes may take effect without advance notice.

Your continued use of the f333 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and contact support to request account closure.

The version of the Terms currently published at https://f-333.bet/terms-conditions supersedes all previous versions. The effective date at the top of this document reflects the date of the most recent revision.

15. Contact

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the f333 support team. All support enquiries are handled in English.

Email: [email protected]

f333 aims to respond to all support enquiries within 24 hours during normal operational hours (Bangladesh Standard Time, UTC+6). For urgent account security matters, please mark your email subject line as "URGENT — Account Security" to ensure prioritised handling.